Amazon benefits because it can sell more AWS-based services to an established Vonage customer base. Combine Amazon marketing with Vonage business support staff to get a winning combination of increased business UC customers and add in AWS services and Amazon's Lex AI speech recognition and natural language service to build a portfolio for SMBs to mid-market customers. Again, Amazon is late to the cloud contact center market, but it is biggest customer at the party. Vonage has purchased several business VoIP service providers over the past 5 years while Amazon's addition of self-service Amazon Connect cloud-based contact center would seem to be an ideal complement/supplement to Vonage's existing suite of business services. On the business side, Amazon and Vonage would presumably benefit from economies of scale in negotiating network and consumer long distance rates, enabling existing Vonage customers to get the same service but at lower internal costs, increasing profits per customer.Īnd both companies are moving towards more lucrative business customers. Vonage customers (and its support staff) might welcome the idea of retiring all the consumer PSTN gear, swapping out phone adopters for a nice shiny Amazon Echo while keeping their same phone plans. Vonage has been in the VoIP service business pretty much since day one as a consumer-facing entity, so splicing its network with Amazon's would make a lot of sense to enable Alexa to make and receive phone calls from the PSTN network.
Why would this make sense? There's been a lot of talk about Alexa gaining the ability to seamlessly make phone calls.
#Amazon chime download vonage essentials pro#
So what is Vonage doing for Amazon that its customers get Chime Pro for free, hmmm?Īmazon and Vonage may be working together as part of a trial "marriage." If Amazon likes what it sees, it may move to acquire Vonage, getting a combination of consumer and business customers, Vonage's worldwide PSTN to VoIP network, and all the skilled VoIP people on Vonage's payroll. The Pro version normally costs $15 per user per month, and includes meetings with screen sharing and video for up to 100 users. Vonage is offering Amazon Chime Pro Edition to its business customers at no additional cost, rolling it in with its existing UC solutions. Level 3 will launch Chime in the second quarter of 2017 as a part of its suite of UC and collaboration solutions. But with AWS and the Amazon marketing engine behind it, Amazon Chime is a big party guest that can't be ignored.Īmong the first resellers/companies offering Amazon Chime are Level 3 and Vonage. Plenty of independents have offered UC services in this fashion before, so Amazon is less a trend setter than joining the status quo.
#Amazon chime download vonage essentials android#
If you already have an AWS Customer Agreement, you agree that the terms of that agreement govern your installation and use of this product.Amazon Chime provides one-click audio and video meetings, including support for the usual laundry list of cloud UC services, including hosting a meeting, chat, and the ability to share content and screens across desktops, Apple IoS, and Android clients. By using Amazon Chime, you agree to the AWS Customer Agreement (visit ), AWS Service Terms (visit ), and AWS Privacy Notice (visit ). Ĝhat and chat rooms, with attachments Amazon Chime frees you to work wherever you need to with a single app for all your communications needs.Tap to share content, view on any device.Ğasily control meetings with the visual roster.Video conference calls with high-definition video tiles.Tap to join meetings – no more lengthy pin numbers.Amazon Chime is available on any device, and your meetings and conversations are always synchronized so that you can stay connected.
With Amazon Chime, you can conduct online meetings, connect with video conferencing, call, chat, and share content easily, both inside and outside your organization. Amazon Chime is a new communications service that transforms meetings and video calls with a secure, easy-to-use application that you can trust.
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